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Shipping Info
Contact Us

owners Bob & Pat Vanecek
email

bunnies@bunnyrabbit.com

phone (830) 885-4834
Our phone is not staffed.  We prefer correspondence by email.  Please email us with any questions or concerns.
payment
options

Payment Options -- Credit Card - Money Order - Check - PayPal
We accept all major credit cards - Visa, MasterCard, Discover & American Express.

If you are have problems paying for your order online, please select "Send Your Order Through Secure Email" instead of "Process Your Order Securely Online (Recommended) at the bottom of the page. Your order will be charged here instead of online.

shipping
cost
Shipping Cost
We charge a $4.00 handling fee per order.  Shipping charges are figured off the Wholesale UPS rate chart.
Shipping cost can be figured by putting your order into the webcart.  Enter your name and shipping information into the webcart and it will show you the shipping cost before you have to complete the sale.  Or goto the bottom of the page & click on “(Edit Your Billing Information Here)”.  Then click on “See Rates”.  Enter in your zipcode & it will show you the different shipping costs.
click here for more UPS shipping information

We only charge the $4 handling fee for UPS shipments along with wholesale UPS rates.
We charge a $10 handling fee for International Post Office shipments along with USPS charges..
We charge a $6 handling fee for Post Office Shipments in the US along with USPS charges.

pickup Pickup is allowed at shows ONLY.
If you would like to pick up your order at a show, please select "Customer Pickup" under Shipping Method.
Under "Special Order Instructions" please let us know the date you would like to pick up.
cancel,
exchange,
& return
policy
Exchange and Return Policy 
Refunds for CANCELED orders will be charged a 10% handling fee. Exchanges will receive a 100% credit of the purchase price towards your next purchase. Items must be returned in new & unused condition. Returns will receive the purchase price less a 15% handling fee. Returns that are due to an incorrect order because of customer error, or buyer's remorse are subject to a 15% handling fee. Please be advised that shipping and handling costs will not be refunded. Please include a copy of your receipt with your return. Refunds for CANCELED orders will be charged a 10% handling fee.
Ship to: BUNNYRABBIT.com, 51 Sun Valley Drive, Spring Branch TX 78070
sales tax
exempt
Sales Tax Exempt
We CAN NOT exempt Sales Tax on orders until we have verified your tax number and entered it into our system.
Sales tax is ONLY charged on orders shipping in to Texas or picked up at a show.
Texans with Ag & Timber Exemption must contact us first.  We will validate number & then enter into our system manually.
Once your number has been added to our system you must enter it the same way and then click Enter Tax ID.

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this page last updated 5-8-17